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rockhopper is Lewis Silkin’s low cost fixed fee employment law and HR support service for businesses.

rockhopper offers clients the following fixed fee services:

  • a telephone/email HR helpline for day to day queries including online access to a helpline log and over 90 employment documents;
  • the defence of low value Employment Tribunal claims; and
  • handbook and contract reviews.

It differs from other low cost helpline services in that it is provided by experienced, qualified and specialist employment lawyers. Most of our rockhopper team have well over 10 years’ post qualification experience and worked within Lewis Silkin’s main employment team before transferring to rockhopper (two were previously partners). Where advice is needed in more specialist areas, the rockhopper team liaise seamlessly with lawyers in the main team.

Our rockhopper lawyers work from home and we pass on the overhead cost savings to clients, making it a really excellent value and top quality service.

We charge a fixed monthly fee for the helpline service based on an estimate of usage which is reviewed and adjusted periodically. We don’t tie clients in to long contracts like some providers, so our arrangements can be flexible.

rockhopper provides fixed fee defence to low value Employment Tribunal litigation. Fees are charged in three equal instalments when certain stages of the Tribunal process are reached. This means that if the claim settles, is withdrawn or struck out at an early stage only a proportion of the fee is charged, making it exceptional value.

rockhopper was recognised by the FT Innovative Lawyer awards as ‘Standout’, won the ‘Best Innovation’ category in the 2018 Working Families Best Practice awards and was Highly Commended for Legal Services Innovation at the 2019 LexisNexis Legal Awards.

Please contact us for more information or a quote. 

Client testimonials:

"We love the service and have been blown away by the value." - In-house lawyer, financial payments company

"I am so impressed by the quality and responsiveness." - HR Manager, clothing design company

“rockhopper is amazing... I have never experienced anything like it from any other law firm.” – In house employment lawyer, Multinational IT solutions company

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Imminent changes in Employment Tribunal procedures are likely to reduce case backlogs and lead to claims progressing to a hearing more quickly in a climate in which employment disputes are increasing. How will this affect employers?

Laura Farnsworth features for Briefing Magazine: Hop Performers

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Laura Farnsworth is the focus of an article for Briefing Magazine that discusses why the launch of Lewis Silkin's flexibly resourced fixed-fee offering, rockhopper, was a step forward in the fields of both client relationships and people management.

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16 July 2019

It is five years since Lewis Silkin launched rockhopper, its highly successful, fixed-fee HR support service.

Lewis Silkin wins award at Lexis Nexis Legal Awards

14 March 2019

Madeleine Jephcott has won the PSL/Knowledge Award at the Lexis Nexis Legal Awards 2019 for spearheading Lewis Silkin’s Future of Work initiative.

Laura Farnsworth comments for The Law Society Gazette

05 December 2018

In this article Laura Farnsworth discusses the benefits of lawyers working part time as well as discussing how Lewis Silkin’s low cost, fixed fee service rockhopper has helped support lawyers who wish to work part time.

Lewis Silkin’s rockhopper service wins Best Innovation Award

21 June 2018

rockhopper, the pioneering low-cost, fixed-fee HR and employment law service from Lewis Silkin, has won Best Innovation in this year’s Working Families Best Practice Awards.

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