Retail, Hospitality & Leisure
The retail, hospitality and leisure sectors live or die by consumer tastes, brand loyalty and spending power, all of which can fluctuate dramatically on a regular basis.
The revolution we’ve seen in recent years, fuelled by new technologies which has altered buying patterns and opened up competition, has forced businesses to constantly adapt and find new ways to reach out to customers, drive sales and defend their businesses and brands.
Divergent trends abound, such as the rise of experiential retail vs the boom in e-commerce, or fast-fashion vs artisan products. The need for sector-savvy legal expertise to guide businesses through these complexities has never been greater.
For us, retail, hospitality and leisure are core focuses of our business. We support major household names and niche businesses, advising on matters as diverse as: licensing brands or designs; securing prime high-street real estate; managing a diverse and transient workforce; drafting supplier contracts; dealing with disputes; launching interactive video solutions; social media marketing; wearable tech; multi and omni channel platforms.
For sectors that never stand still and are driven by innovation and disruption, the insight we offer our clients is second to none. That’s why some of the world’s most recognised traditional and online retailers, restaurant chains, drinks brands, fitness and wellness providers, fashion houses and hotels trust us to advise them.
You can view our latest 2 blog posts below and our full blog here.
How should hospitality employers deal with third-party harassment at Christmas parties?17 December 2018
“Christmas time is here by golly; disapproval would be folly; Deck the halls with hunks of holly, fill the cup and don’t say when”, as the legendary American satirist Tom Lehrer once sang. But Christmas party season can be a mixed blessing. The day after the office party, you will find many HR managers bracing themselves to hear what happened the night before…
Ask about… Retail, Fashion & Hospitality13 December 2018
Many of our clients in the retail, fashion and hospitality sector face similar HR issues. Each month one of the members of our team will identify an issue, ask how you would deal with it and provide our advice. This month we asked Anna...
Smart Floorspace Digitalising Retail Experience06 December 2018
Media coverage this year for the retail sector has been saturated with reports about the decline of the nation’s high streets.
Ask About… Retail, Fashion and Hospitality16 November 2018
Many of our clients in the retail, fashion and hospitality sector face similar HR issues. Each month one of the members of our team will identify an issue, ask how you would deal with it and provide our advice. This month we asked Lucy...
Matthew Rowbotham comments for Essential Retail: Will an Amazon Tax really save the UK high street?24 October 2018
In an article for Essential Retail, Matthew Rowbotham comments on the Chancellor of the Exchequer suggestion of bringing in a special tax on online businesses coined the "Amazon Tax" in an attempt to rescue brick and mortar retailers in the UK.
Data breaches under the GDPR - will the sky come crashing down on British Airways?11 September 2018
Between 21 August and 5 September, British Airways (“BA”) suffered a data breach - in essence, its systems were “hacked”. This has affected the personal data of around 380,000 individuals. Following an announcement through BA’s Twitter account, the story was quickly picked up by mainstream media outlets, demonstrating the significant publicity that such events can generate in a short space of time.
Alan Hunt writes for Essential Retail: A prime question: ‘one-day delivery’ guarantees and eCommerce30 August 2018
In an article for Essential retail, Alan Hunt discusses the ASA banning Amazon for promising one-day delivery in its advertising, as it is not delivering on this very promise.
Geraint Lloyd-Taylor comments for The Drum: Tui ad banned by ASA for claiming that summer 'includes October'23 August 2018
In an article for The Drum, Geraint Lloyd-Taylor comments on the ASA banning Tui advertising summer holiday packages in September and October, as the offers are misleading to customers.