Phoenix Rising: Key Trends for the Hotel Sector in 2022. Anthony van Hoffen and Katie Thomas write for Caterer, Licensee & Hotelier News

07 December 2021

The impact of the pandemic on the hotel and leisure sector was, arguably, felt stronger than in any other single area of the economy. With no ability to pivot their business to ‘online’, and no prospect that ‘working from home’ might provide a temporary solution, the sector was faced with an unprecedented fight for survival.