Subscriptions: New laws to protect consumers from subscription traps and zombie subscriptions – what businesses need to know

The new rules will be included in the Digital Markets, Competition and Consumers Bill. The DMCC Bill is the UK government’s way of tackling subscription traps and zombie subscriptions, and it is set to have a significant impact on any businesses operating subscription models.

As the Bill enters its final phase, this is an opportunity to find out more about the latest developments and the direction of travel – and to consider some of the practical questions for businesses tasked with implementing the new rules. We’ll consider:

• What is ‘key pre-contract information’ – and where do you put it?
• When should reminder notices be sent – and what should they say?
• What does “easy exit” cancellation look like?
• What will the consumer have to pay if they cancel?
• What are the consequences of getting it wrong?
• Will there be a transition period to give businesses time to adapt?

You can watch a recording of our recent event on the imminent consumer law revolution here.