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Grievances & investigations

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Managing workplace complaints effectively is vital – we provide expert legal support.

Our specialist investigation team is here to support you in managing workplace concerns.

We are highly experienced in conducting investigations into all types of workplace issues, from individual employee grievances to broader concerns around overall culture – and everything in between.

Our team is regularly trusted to conduct highly sensitive investigations involving board directors, high-profile individuals and extremely serious allegations.

We will conduct a thorough and balanced investigation, without fear or favour, and then deliver a report which enables you to take the appropriate action.

Our services

Whistleblowing

Our investigations team regularly handles investigations into whistleblowing complaints, including anonymous tip-offs through whistleblowing hotlines as well as allegations raised through social media.

With extensive experience in this area, we understand the nuances of whistleblowing investigations, and our expertise enables you to handle these issues promptly and effectively.

 

We offer more than a typical law firm

Culture reviews

Our culture reviews enable you to look under the bonnet of your organisation so that you can understand what your staff are concerned about. A culture review enables you to get ahead of a problem and to address issues before they result in formal grievance processes or resignations.

You can use culture reviews to:

  • Understand anomalies – for example, if you have a team which fails to meet diversity targets, has high attrition rates, or low engagement scores. We can identify the causes and provide recommendations for addressing any underlying issues.
  • Address reputational risks, such as rumours of a toxic work environment.
  • Assess integration following significant changes, such as mergers or restructures.

Each culture review is conducted by one of our multi-disciplinary investigation teams, which include employment lawyers, data analysts and HR specialists, aided by AI analysis.

Each review is tailored to your particular circumstances. Generally, though, our team will gather information from a variety of sources and carry out a desktop analysis. They will conduct a staff survey and meet with small employee focus groups. They will then provide an objective and impartial assessment of any thematic issues which are damaging your workplace culture and the perceptions of it.

We can also recommend measures to address those issues, and work with you to implement them to prevent problems from arising in the future.

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HR audits

Giving your organisation a health check provides you with a snapshot of the effectiveness of your organisation’s policies and procedures. It also identifies risks and recommends improvements to bring you in line with best practice and ensure compliance.

Whether you need a general audit, or one for a specific area such as sickness absence, data protection, immigration compliance or workplace culture, we can help you.

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Data privacy audits

Your business might have the right level of technical compliance, but you could still be lacking operative compliance. This can leave you exposed to regulatory and individual claims. 

In most cases, the first step to mitigate these risks will be a data protection audit. This will help you to understand your current data processing practices and to identify the changes you need to make to ensure that you comply with current and future legislation. 

Our GDPR Health Assessment  is a cost-effective way to check your GDPR and security compliance without having to go through a full-scale audit process. We ask the questions needed to gain an understanding of your business and provide you with a compliance score, as well as a strategy to help achieve a better level of compliance.

We’ll provide: 

  • An initial health assessment
  • Verification or stress testing
  • Remediation actions
  • An optional security assessment